Shipping & Returns.

We currently ship across the United States. Orders are hand-packed and usually leave our kitchen within 1–2 business days.

Shipping is free on every order. The price you see is the price you pay — no delivery charge is added at checkout. Most domestic orders arrive within 3–5 business days once shipped, depending on where in the US you are.

Ordering more than one pack? We combine them into the largest cases that fit, to cut down on packaging — every jar you chose still comes. If you'd like the packs kept separate, for gifting or any other reason, just say so in the order notes on the basket page.

A tracking number is generated for every order so you can follow it from our door to yours.

Our jars are a perishable food product. For everyone’s safety, and in line with food handling standards, we’re unable to accept returns or exchanges on opened or used items, and we can’t resell food once it has left our care. This is standard for perishable goods.

That said, we stand behind every jar. If something isn’t right, we’ll make it right — see below.

If your order arrives damaged, is incorrect, or doesn’t arrive at all, email us at sales@goldengrovemushrooms.com within 14 days of delivery (or the expected delivery date). Please include your order number and, for damage, a quick photo of the item and packaging.

We’ll arrange a replacement or a full refund at no cost to you. When the issue is our error or damage in transit, we cover any return shipping; you won’t be charged a restocking fee.

Need to change or cancel an order? Email us as soon as possible. We’ll always try to help, but once an order has shipped we’re not able to change or cancel it.

Approved refunds are issued to your original payment method. Once processed, it typically takes 5–10 business days for the funds to appear, depending on your bank or card provider.

We’re a small team and we read every message. Reach us at sales@goldengrovemushrooms.com and we’ll reply within a couple of days.